Front desk
Daily board, bookings, calendar, manual entry and room status. The home shows check-ins, check-outs and recent bookings.
Solutions
An urban hotel, a cabin complex and a hostel do not operate the same way, and yet almost every system on the market picks one of the three and makes the other two adapt. Here what changes is the configuration: selling model, workspaces and active apps.
Hotels and aparthotels
The classic setup: categories grouping several equivalent units, the guest buys a room type and the system decides which one they get. With automatic assignment you can ask it to minimise gaps or balance wear across units.
Cabins, apartments and rentals
Here the guest does not buy 'a two-room cabin': they buy the Alerce, with its photos and its description. The single-unit model makes the category wrap exactly one unit, and there is no ambiguity about what they booked.
Minimum 2 nights to check in on the 14th
Hostels
High volume of short bookings, a rotating team and an operation where the day's check-ins and check-outs are the most watched screen. The daily board opens the shift and room status closes it.
Glamping, villas and estates
When you have six domes, the operation is simple and the hard part is selling them well. Brand identity, galleries, the site on your own domain and LinkHub weigh more than the tape chart.
Minimum 2 nights to check in on the 14th
Groups and small chains
A company can have several properties, and a person can belong to several companies. On top of that, a membership can be scoped to specific properties: a hotel manager sees their hotel and nothing else.
By desk
The active workspace decides the menu, the home screen, the effective permissions and even the onboarding tour. It is not a permission hiding buttons: it is a different composition of the same system.
Daily board, bookings, calendar, manual entry and room status. The home shows check-ins, check-outs and recent bookings.
Room status and occupancy floor plan. The home shows units being cleaned and pending departures, and the menu has no rates and no revenue.
Builder, sites, galleries, reviews, brand and LinkHub. The home shows review score, visibility and LinkHub status. The Bookings hub does not even appear.
Full reports and RMS: pace, comp set, events, rules and recommendations, plus ADR, RevPAR and production by channel.
Sees the whole catalogue automatically, including apps added in the future. It is the workspace that manages users, properties and billing.
StayPass: their account, their bookings, the detail, cancellation and their profile. They register once and accumulate the properties they booked with.
Setup has a step where you pick your operating archetype, and the workspaces and initial apps come out of it. If none of them fits, write to us and we will look at it.
01You choose property type and selling model.
02Setup builds your workspaces.
03You adjust apps and permissions per desk.